Terms of service
OVERVIEW
Welcome to Hotshot Hideout — a premium destination for luxury golf simulators, immersive entertainment spaces, and high-performance golf technology.
The terms “we”, “us” and “our” refer to Hotshot Hideout. Hotshot Hideout operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
Hotshot Hideout is powered by Shopify, which enables us to provide the Services to you.
The following Terms of Service (“Terms”) describe your rights and responsibilities when using our Services. Please read them carefully, as they include important information regarding your legal rights, warranty disclaimers, and limitations of liability.
By accessing, browsing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms, please do not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
To access certain features of our Services or make purchases, you may be required to provide information such as your name, email address, billing details, shipping information, and payment information. You agree that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
We reserve the right to suspend or terminate accounts suspected of fraudulent, abusive, or unauthorized activity.
SECTION 2 - OUR PRODUCTS
We strive to display our products, simulator systems, accessories, and related content as accurately as possible. However, colors, finishes, lighting, textures, and product appearance may vary depending on your screen settings, environment, or device.
Many of our products are manufactured, fulfilled, and shipped directly by third-party suppliers and manufacturers. Product specifications, availability, pricing, and configurations are subject to change without notice.
We reserve the right to discontinue or limit quantities of any product at any time.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase a product or service.
Hotshot Hideout reserves the right to accept, decline, limit, or cancel any order at our sole discretion, including orders suspected of fraud, unauthorized resale, pricing errors, or supplier availability issues.
Orders are not considered accepted until payment has been processed and order confirmation has been sent.
Because many of our products are custom-configured, oversized, specialty, or supplier-shipped items, cancellation requests may not be accommodated once processing has begun.
Purchases are subject to our Refund Policy.
SECTION 4 - PRICES AND BILLING
Prices, discounts, financing offers, and promotions are subject to change without notice.
Unless otherwise stated, prices displayed on our website do not include:
Taxes
Shipping fees
Installation costs
Import duties
Customs fees
White glove delivery services
You agree to provide accurate and current payment information for all purchases.
By submitting payment information, you represent that:
You are authorized to use the payment method provided
All billing information submitted is truthful and accurate
You authorize us to charge the full order amount, including applicable taxes and shipping fees
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery times are estimates only and are not guaranteed.
Hotshot Hideout is not responsible for delays caused by:
Manufacturers
Freight carriers
Supply chain disruptions
Weather
Customs processing
Force majeure events
Events outside our reasonable control
Many products are shipped directly from suppliers or manufacturers. Risk of loss and title transfer to you upon delivery to the carrier.
Customers are responsible for ensuring adequate space, access, ceiling height, power requirements, and compatibility before purchasing simulator or oversized equipment.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including but not limited to:
Logos
Branding
Images
Product descriptions
Graphics
Videos
Website design
Text
Marketing materials
are the property of Hotshot Hideout or its licensors and are protected by intellectual property laws.
You may not reproduce, distribute, copy, modify, sell, or exploit any portion of the Services without prior written consent.
All trademarks, logos, and product names displayed belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools, integrations, financing services, software platforms, calculators, configurators, or applications.
These tools are provided “as is” and “as available” without warranties of any kind.
Your use of third-party tools is entirely at your own risk and subject to the respective third-party terms and policies.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services.
Hotshot Hideout is not responsible for:
Third-party content
Policies
Products
Services
Transactions
Accuracy
Security practices
Accessing third-party websites is done at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Hotshot Hideout is powered by Shopify, which enables us to provide our ecommerce platform and Services.
However, all purchases made through this website are transactions solely between you and Hotshot Hideout.
You agree that Shopify is not responsible for any claims, damages, refunds, product issues, shipping issues, or liabilities arising from purchases made through our store.
SECTION 10 - PRIVACY POLICY
Your submission of personal information through our website is governed by our Privacy Policy.
By using our Services, you acknowledge that your information may be processed by Shopify and third-party service providers necessary to operate our business and fulfill orders.
Please review our Privacy Policy for additional information regarding data collection and usage.
SECTION 11 - FEEDBACK
If you submit reviews, comments, suggestions, testimonials, feedback, or other content, you grant Hotshot Hideout a worldwide, royalty-free, perpetual license to use, reproduce, publish, display, edit, and distribute such content for marketing, operational, or commercial purposes.
You agree that your submissions:
Will not violate third-party rights
Will not contain unlawful or harmful content
Will not contain malicious software or spam
We reserve the right to remove any content at our discretion.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be typographical errors, inaccuracies, or omissions relating to:
Product descriptions
Pricing
Promotions
Availability
Shipping estimates
Technical specifications
We reserve the right to correct errors and update information without prior notice, including after an order has been submitted.
SECTION 13 - PROHIBITED USES
You may not use the Services:
For unlawful purposes
To violate laws or regulations
To infringe intellectual property rights
To distribute malware or malicious code
To scrape, automate, harvest, or collect data
To interfere with website functionality or security
To impersonate another person or entity
To engage in fraudulent or abusive conduct
We reserve the right to terminate access for violations of these Terms.
SECTION 14 - AGENTS AND AUTOMATED ACCESS
Automated bots, scraping tools, AI agents, crawlers, or autonomous systems may not access or interact with the Services in ways that:
Disrupt operations
Circumvent protections
Mimic human behavior deceptively
Extract protected content or data
Interfere with security measures
We reserve the right to block, restrict, or terminate automated access at any time.
SECTION 15 - TERMINATION
We may terminate or suspend access to the Services at any time without notice for violations of these Terms or suspected unauthorized activity.
Provisions relating to intellectual property, liability limitations, indemnification, and governing law will survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied.
Hotshot Hideout does not guarantee:
Uninterrupted website access
Error-free functionality
Product compatibility
Performance outcomes
Specific golf improvement results
Continuous product availability
To the fullest extent permitted by law, all implied warranties are disclaimed.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Hotshot Hideout shall not be liable for any indirect, incidental, punitive, consequential, or special damages arising from:
Use of the Services
Product purchases
Delivery delays
Installation issues
Supplier issues
Data loss
Business interruption
Lost profits
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Hotshot Hideout, Shopify, affiliates, suppliers, service providers, and partners from claims, damages, liabilities, expenses, and legal fees arising from:
Your breach of these Terms
Your misuse of the Services
Violations of applicable laws
Infringement of third-party rights
SECTION 19 - SEVERABILITY
If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain in full force and effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision of these Terms shall not constitute a waiver.
These Terms, together with our policies, constitute the full agreement between you and Hotshot Hideout regarding use of the Services.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights under these Terms without written consent.
We may assign or transfer these Terms without notice.
SECTION 22 - GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws of the United States and the State of New York.
SECTION 23 - HEADINGS
Headings are provided for convenience only and do not affect interpretation.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time.
Changes become effective immediately upon posting to this page.
Continued use of the Services constitutes acceptance of updated Terms.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Hotshot Hideout
support@hotshothideout.com
For customer support inquiries, please contact us through our Contact Us page or email us directly and a member of our team will respond as soon as possible.